The Connext Cube application offers extensive possibilities of making your customer and employee correspondence simple and flexible while optimizing costs. The platform-independent software solution processes your jobs centrally and enables use of versatile dispatch channels, digital archiving, shipment merging and online tracking from a single source.
Data processing
Multi-channel dispatch & tracking
The online mailbox – Mobile View
Chathub
Fully automated analysis and processing at our company’s own computing centre.
Select dispatch methods flexibly and track them directly via the output management system.
Easy access to the online mailbox for customers and employees with our web app.
Chatting is the new phoning. ChatHub allows you to communicate interactively via multiple channels.
Data processing
Multi-channel dispatch & tracking
The online mailbox – Mobile View
Chathub
Fully automated analysis and processing at our company’s own computing centre.
Select dispatch methods flexibly and track them directly via the output management system.
Easy access to the online mailbox for customers and employees with our web app.
Chatting is the new phoning. ChatHub allows you to communicate interactively via multiple channels.
Data processing
Fully automated analysis and processing at our company’s own computing centre.
Multi-channel dispatch & tracking
Select dispatch methods flexibly and track them directly via the output management system.
The online mailbox – Mobile View
Easy access to the online mailbox for customers and employees with our web app.
Chathub
Chatting is the new phoning. ChatHub allows you to communicate interactively via multiple channels.
Data processing
The interface between specialized applications and Connext Cube is as simple as it is ingenious: Via a locally installed client, you can create, edit and send jobs conveniently, and perform settings for later dispatch directly in the printer menu:
- Individual management of supplements
- Automated processing
- Preview, release and cancellation
- Encrypted data transmission
Analysis and preparation of your documents are carried out fully automatically at our ISO-certified computing centre. Data intended for digital dispatch are transmitted in a matter of seconds, print files are augmented with a data matrix code for computer franking, logo and advertisements.
- Pre-sorting according to postal codes, and bundling according to recipients for postage fee optimization
- Categorization of shipments according to cost centre
Multi-channel dispatch and tracking
We offer you the possibility to choose the dispatch method freely according to recipient, and thus meet your customers’ individual requirements flexibly – whether classically by post, via e‑mail / secure mail or for retrieval via web app. In addition, we offer you electronic invoicing with the ZUGFeRD and XRechnung formats.
- Shipment tracking directly via the output management system
- Bounce reports for transfer of undeliverable e‑mails to the postal dispatch system
- Increased security and process acceleration due to handling without media discontinuities
The online mailbox – Mobile View
With our Mobile View online mailbox, you can quickly and easily make documents available to your customers and employees in their personal electronic mailbox. They then automatically receive a notification via the desired channel: E‑mail, SMS or an alternative messaging service. Access takes place directly from the smartphone, tablet or computer.
- Effortless transition from print to digital
- Secure cloud services
- Optional password protection
- Simultaneous document archiving
Chathub
The success of smartphones is fundamentally changing our communication habits – also in the area of customer service. Chatting is the new phoning. Connext Cube’s ChatHub allows you to communicate interactively via multiple channels.
- Integration of all popular messenger services, social-media chats and SMS
- Easy access via an intuitive user interface
- Chatbot interface to monitor automated conversations and intervene as needed
Data processing
The interface between specialized applications and Connext Cube is as simple as it is ingenious: Via a locally installed client, you can create, edit and send jobs conveniently, and perform settings for later dispatch directly in the printer menu:
- Individual management of supplements
- Automated processing
- Preview, release and cancellation
- Encrypted data transmission
Analysis and preparation of your documents are carried out fully automatically at our ISO-certified computing centre. Data intended for digital dispatch are transmitted in a matter of seconds, print files are augmented with a data matrix code for computer franking, logo and advertisements.
- Pre-sorting according to postal codes, and bundling according to recipients for postage fee optimization
- Categorization of shipments according to cost centre
Multi-channel dispatch and tracking
We offer you the possibility to choose the dispatch method freely according to recipient, and thus meet your customers’ individual requirements flexibly – whether classically by post, via e‑mail / secure mail or for retrieval via web app. In addition, we offer you electronic invoicing with the ZUGFeRD and XRechnung formats.
- Shipment tracking directly via the output management system
- Bounce reports for transfer of undeliverable e‑mails to the postal dispatch system
- Increased security and process acceleration due to handling without media discontinuities
The online mailbox – Mobile View
With our Mobile View online mailbox, you can quickly and easily make documents available to your customers and employees in their personal electronic mailbox. They then automatically receive a notification via the desired channel: E‑mail, SMS or an alternative messaging service. Access takes place directly from the smartphone, tablet or computer.
- Effortless transition from print to digital
- Secure cloud services
- Optional password protection
- Simultaneous document archiving
Chathub
The success of smartphones is fundamentally changing our communication habits – also in the area of customer service. Chatting is the new phoning. Connext Cube’s ChatHub allows you to communicate interactively via multiple channels.
- Integration of all popular messenger services, social-media chats and SMS
- Easy access via an intuitive user interface
- Chatbot interface to monitor automated conversations and intervene as needed
You might also be interested in:
Dialog Bird
Connext Services
Connext Loop
Thanks to artificial intelligence and machine learning, our chatbot makes life easier for your customers and employees.
With individual strategies, we help you optimize your output processes and increase quality for recipients.
Using the web-to-publish platform, adapt centrally created templates to local requirements while complying with corporate design at all times.
You might also be interested in:
Dialog Bird
Thanks to artificial intelligence and machine learning, our chatbot makes life easier for your customers and employees.
Connext Services
With individual strategies, we help you optimize your output processes and increase quality for recipients.
Connext Loop
Using the web-to-publish platform, adapt centrally created templates to local requirements while complying with corporate design at all times.