Connext Cube – en

Connext Cube | Automa­ted output manage­ment via cloud

The Connext Cube appli­ca­tion offers exten­sive possi­bi­li­ties of making your custo­mer and employee corre­spon­dence simple and flexi­ble while optimi­zing costs. The platform-indepen­dent software solution proces­ses your jobs centrally and enables use of versa­tile dispatch channels, digital archi­ving, shipment merging and online tracking from a single source.

Data proces­sing

Multi-channel dispatch & tracking

The online mailbox – Mobile View

Chathub

Fully automa­ted analy­sis and proces­sing at our company’s own compu­ting centre.

Select dispatch methods flexi­bly and track them directly via the output manage­ment system.

Easy access to the online mailbox for custo­mers and employees with our web app.

Chatting is the new phoning. ChatHub allows you to commu­ni­cate inter­ac­tively via multi­ple channels.

Data prepa­ra­tion: indivi­dual, secure and fast

As simple as it is ingenious

The inter­face between specia­li­zed appli­ca­ti­ons and Connext Cube is as simple as it is ingenious: Via a locally instal­led client, you can create, edit and send jobs conve­ni­en­tly, and perform settings for later dispatch directly in the printer menu:

  • Indivi­dual manage­ment of supplements
  • Automa­ted processing
  • Preview, release and cancellation
  • Encryp­ted data transmission

Fully automa­tic and in a matter of seconds

Analy­sis and prepa­ra­tion of your documents are carried out fully automa­ti­cally at our ISO-certi­fied compu­ting centre. Data inten­ded for digital dispatch are trans­mit­ted in a matter of seconds, print files are augmen­ted with a data matrix code for compu­ter franking, logo and advertisements.

  • Pre-sorting accord­ing to postal codes, and bundling accord­ing to recipi­ents for postage fee optimization
  • Catego­riz­a­tion of shipments accord­ing to cost centre

Multi-channel dispatch and tracking

We offer you the possi­bi­lity to choose the dispatch method freely accord­ing to recipi­ent, and thus meet your custo­mers’ indivi­dual requi­re­ments flexi­bly – whether classi­cally by post, via e‑mail / secure mail or for retrie­val via web app. In addition, we offer you electro­nic invoi­cing with the ZUGFeRD and XRech­nung formats.

Everything in view

  • Shipment tracking directly via the output manage­ment system
  • Bounce reports for trans­fer of undeli­ver­a­ble e‑mails to the postal dispatch system
  • Incre­a­sed security and process accele­ra­tion due to handling without media discontinuities

Strong compon­ents for contem­porary communication

The online mailbox – Mobile View

With our Mobile View online mailbox, you can quickly and easily make documents avail­able to your custo­mers and employees in their perso­nal electro­nic mailbox. They then automa­ti­cally receive a notifi­ca­tion via the desired channel: E‑mail, SMS or an alter­na­tive messaging service. Access takes place directly from the smart­phone, tablet or computer.

  • Effort­less transi­tion from print to digital
  • Secure cloud services
  • Optio­nal password protection
  • Simul­ta­ne­ous document archiving 

Chathub – The direct line to the customer

The success of smart­pho­nes is funda­ment­ally changing our commu­ni­ca­tion habits – also in the area of custo­mer service. Chatting is the new phoning. Connext Cube’s ChatHub allows you to commu­ni­cate inter­ac­tively via multi­ple channels.

  • Integra­tion of all popular messen­ger services, social-media chats and SMS
  • Easy access via an intui­tive user interface
  • Chatbot inter­face to monitor automa­ted conver­sa­ti­ons and inter­vene as needed

More about Chatbot