Connext Services

Besides product soluti­ons, we also offer consul­tancy and other services. With indivi­dual strate­gies, we help you optimize your output proces­ses and incre­ase quality for the recipient.

Address services

Layou­ting

Custo­mer Experience

Never again data silos. We ensure that your postal, e‑mail and phone messages arrive.

From small adjus­t­ments for optimiz­a­tion of shipping, to comple­tely new develo­p­ments jointly with you.

Effici­ent custo­mer care thanks to consul­tancy, digital tools and power­ful custo­mer service.

Address services

Layou­ting

Custo­mer Experience

Never again data silos. We ensure that your postal, e‑mail and phone messages arrive.

From small adjus­t­ments for optimiz­a­tion of shipping, to comple­tely new develo­p­ments jointly with you.

Effici­ent custo­mer care thanks to consul­tancy, digital tools and power­ful custo­mer service.

Address services

Never again data silos. We ensure that your postal, e‑mail and phone messages arrive. 

Layou­ting

From small adjus­t­ments for optimiz­a­tion of shipping, to comple­tely new develo­p­ments jointly with you.

Custo­mer Experience

Effici­ent custo­mer care thanks to consul­tancy, digital tools and power­ful custo­mer service. 

Address-Services

For more than 43 percent of German compa­nies, data silos pose a serious problem to smooth custo­mer commu­ni­ca­tion. We help you keep your data up to date at all times:

  • Checks, correc­tion and clean­sing of your postal addres­ses based on quali­ta­tive data inventories
  • Valida­tion and updating of your e‑mail addresses
  • Trans­fer of undeli­ver­a­ble e‑mails to the postal dispatch system
  • Pinging to verify acces­si­bi­lity of phone numbers and online mailboxes

Layou­ting

We help you adapt document layouts easily and quickly to ensure maximum clarity for your custo­mers. We under­take small adjus­t­ments as well as comple­tely new develo­p­ments together with you.

  • Prepa­ra­tion of your documents for machine proces­sing and automa­ted postal dispatch
  • Indivi­dual data interfaces
Layouting

Custo­mer Experience

Please your custo­mer base down to the last detail. On average, it is seven times more expen­sive to acquire a new custo­mer than to keep an existing one. Effici­ent custo­mer care can there­fore be a decisive success factor. Incre­ase custo­mer satis­fac­tion through indivi­dual and targe­ted commu­ni­ca­tion, constant acces­si­bi­lity and high transparency.

  • Analy­sis and strate­gic advice for precisely matched addressing
  • Connext Cube and Dialog Bird for effec­tive custo­mer communication
  • Incre­a­sed quality and accele­ra­ted proces­ses in custo­mer service

Address-Services

For more than 43 percent of German compa­nies, data silos pose a serious problem to smooth custo­mer commu­ni­ca­tion. We help you keep your data up to date at all times:

  • Checks, correc­tion and clean­sing of your postal addres­ses based on quali­ta­tive data inventories
  • Valida­tion and updating of your e‑mail addresses
  • Trans­fer of undeli­ver­a­ble e‑mails to the postal dispatch system
  • Pinging to verify acces­si­bi­lity of phone numbers and online mailboxes

Layou­ting

We help you adapt document layouts easily and quickly to ensure maximum clarity for your custo­mers. We under­take small adjus­t­ments as well as comple­tely new develo­p­ments together with you.

  • Prepa­ra­tion of your documents for machine proces­sing and automa­ted postal dispatch
  • Indivi­dual data interfaces

Custo­mer Experience

Please your custo­mer base down to the last detail. On average, it is seven times more expen­sive to acquire a new custo­mer than to keep an existing one. Effici­ent custo­mer care can there­fore be a decisive success factor. Incre­ase custo­mer satis­fac­tion through indivi­dual and targe­ted commu­ni­ca­tion, constant acces­si­bi­lity and high transparency.

  • Analy­sis and strate­gic advice for precisely matched addressing
  • Connext Cube and Dialog Bird for effec­tive custo­mer communication
  • Incre­a­sed quality and accele­ra­ted proces­ses in custo­mer service

You might also be interes­ted in:

Connext Cube

Trust Center

Dialog Bird

Make your custo­mer and employee corre­spon­dence simple and flexi­ble while optimi­zing costs.

At our company’s own certi­fied compu­ting centre, we securely manage your entire data inventory.

Thanks to artifi­cial intel­li­gence and machine learning, our chatbot makes life easier for your custo­mers and employees.

You might also be interes­ted in:

Connext Cube

Make your custo­mer and employee corre­spon­dence simple and flexi­ble while optimi­zing costs.

Trust Center

At our company’s own certi­fied compu­ting centre, we securely manage your entire data inventory.

Dialog Bird

Thanks to artifi­cial intel­li­gence and machine learning, our chatbot makes life easier for your custo­mers and employees.